Services
How we can help
Booking the ticket is only the start. These are the things families most often need help with afterwards.
Each service below applies to bookings made through Aisha Enterprises. If you bought your ticket directly from an airline, please contact that airline directly, as we cannot access or change that booking.
For every request, we first explain what the airline allows and what it will cost, and we act only after you approve.
Our services
Flight date or time change
Move your travel date or flight when plans shift, with the full cost explained before we ask the airline.
Learn more 02Cancellation and refund help
Understand what your fare allows back, then let us file the cancellation and follow the refund with the airline.
Learn more 03Group travel
Weddings, pilgrimages and family functions: one coordinator for a group booking and its name list.
Learn more 04Family travel
Infants, children and elderly parents on one booking, with age rules, documents and airport help explained.
Learn more 05Seats and cabin upgrades
Ask for seats together, extra legroom or a higher cabin, subject to what the airline offers and charges.
Learn more 06Name corrections
Fix a spelling mistake so the ticket matches the passport, within the airline's correction rules.
Learn more 07Flight booking
Search sample fares and request a booking that an agent confirms with you.
Learn moreBooked directly with an airline?
Our after-booking services cover bookings made through Aisha Enterprises. If you bought your ticket from an airline’s own website, office or app, please contact that airline directly — we cannot access or change those bookings. See our airline relationship disclosure.
Planning a trip for the family?
Send us the details or ask for a callback. An agent will explain your options before anything is booked.