Flight change assistance

Changing your flight date or time

Exams get rescheduled, leave gets cancelled, a family event moves. Here is how we handle a change on a ticket you booked with us.

For bookings made through Aisha Enterprises. Airline rules and fees apply, and nothing is changed until you approve a written quote.

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When you ask for a change, we first read your fare rules. Some fares allow changes for a penalty, some allow them free within a window, and some do not allow them at all. We tell you which applies to your ticket.

If a change is possible, we send you a quote made of three parts: the fare difference (if the new flight costs more than what you paid), the airline's change penalty, and our service fee. If the new fare is lower, the airline decides whether any difference is returned; many fares do not return it.

Nothing is changed until you approve the quote in writing. Seats on the new flight are not held while you decide, so the fare difference can move if you wait.

How it works

  1. Tell us the new plan

    Share your booking reference, the passenger names and the new date or flight you would like.

  2. We check the fare rules

    An agent confirms whether the airline permits a change on your fare and what it charges.

  3. You receive a quote

    Fare difference, airline penalty and our service fee, listed separately in INR.

  4. You approve and pay

    Once you confirm and pay, we request the change from the airline.

  5. Updated ticket sent

    We send the reissued e-ticket and ask you to check the new date, time and names.

Questions about this service

Can I change only the return flight?

Often yes, if your fare allows it. We check the rules for that part of the journey and quote only for the leg you are changing.

My child's exam date moved. Can we change just their ticket?

If the passengers are on one booking, the airline may need to split it first. We explain how that works and whether it adds any cost before we do anything.

Why is the change more expensive than the penalty shown in my fare rules?

The penalty is only one part. If the new flight's fare is higher than what you paid, the airline also charges the difference, and our service fee is added on top. All three are shown separately.

Planning a trip for the family?

Send us the details or ask for a callback. An agent will explain your options before anything is booked.